Can I schedule a specific delivery date?

Currently, we do not offer scheduled delivery dates. However you can choose express shipping for faster delivery.

What should I do if my order hasn’t arrived?

If your order hasn’t arrived within the estimated delivery time, please contact our customer support team with your order details for assistance.

How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email. You can use this number to track your order on our website or the courier's site.

What happens if my package is damaged during delivery ?

If your package arrives damaged, please contact our customer support team immediately with photos of the damage, and we will assist you with a replacement or refund.

Can I change my delivery address after placing an order?

Yes, you can change your delivery address if you inserted wrong address or change your mind within the address within 24 hours of placing your order by contacting our customer support team.

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